Last Updated: August 19, 2026Welcome to Transports24.com, an online transport and logistics platform serving users across India. By accessing or using our website, platform, services or features, you agree to comply with these Terms & Conditions.Please read these terms carefully before using Transports24.com.
1. About Transports24.com
Transports24.com is an online platform designed to connect users involved in transportation and logistics, including customers, businesses, transporters, truck owners, fleet operators and logistics service providers.The platform may facilitate discovery, communication, enquiries, listings and other transport-related services.
2. Acceptance of Terms
By accessing or using Transports24.com, you acknowledge that:You have read and understood these Terms & Conditions.You agree to be bound by these terms.You will provide accurate and lawful information.You will use the platform only for legitimate purposes.You will comply with applicable laws and regulations.If you do not agree with these terms, please do not use the platform.
3. User Registration
Certain features may require you to create an account.You agree to:Provide accurate and current information.Keep your login credentials confidential.Maintain the security of your account.Immediately notify us of unauthorized account activity.Not create accounts using false or misleading information.Not impersonate another person or business.You are responsible for activity carried out through your account unless unauthorized use is promptly reported to us.
4. Transporters & Service Providers
Transporters, truck owners and logistics providers using Transports24.com are responsible for:Providing accurate business and vehicle information.Maintaining legally required permits, licenses and registrations.Ensuring vehicles are legally permitted to operate.Complying with applicable transportation and safety regulations.Providing accurate pricing, availability and service information.Safely handling and transporting goods.Meeting agreed pickup and delivery requirements.Transports24.com does not replace the legal responsibilities of transport operators.
5. Customers & Businesses
Customers and businesses using the platform are responsible for:Providing accurate pickup and delivery information.Providing accurate descriptions of goods.Disclosing relevant handling or transportation requirements.Paying agreed charges and applicable fees.Complying with applicable laws.Providing accurate contact information.Users should independently verify important commercial and transportation details before entering into a transaction.
6. Transport Listings & Information
Users may be able to create or view transport listings, vehicle details, service offers, requirements or enquiries.Users are responsible for ensuring that information submitted by them is accurate, lawful, complete and not misleading.Transports24.com may remove, modify, restrict or reject content that violates these Terms or applicable laws.
7. Pricing & Payments
Where applicable, prices, transportation charges, platform fees or other charges may be displayed on the platform.Unless expressly stated otherwise:Prices may be subject to change.Additional transportation or service charges may apply.Taxes and government charges may apply.Users are responsible for charges agreed directly with transport providers.Payment terms may vary depending on the service or transaction.Where third-party payment providers are used, their applicable terms may also apply.
8. Prohibited Activities
Users must not use Transports24.com to:Conduct illegal activities.Provide false or fraudulent information.Upload malicious software or harmful code.Attempt unauthorized access to accounts or systems.Misuse another user’s information.Post misleading, fraudulent or unlawful listings.Harass, threaten or abuse other users.Infringe intellectual-property rights.Use the platform for spam or unauthorized advertising.Circumvent platform security measures.Use the platform in a manner that may damage or disrupt our services.
9. User Content
Users may submit information, listings, reviews, images, documents or other content where supported by the platform.By submitting content, you confirm that:You have the necessary rights to submit it.The content is accurate to the best of your knowledge.The content does not violate applicable law or third-party rights.You grant Transports24.com permission to use submitted content as reasonably necessary to operate, display, promote and improve the platform, subject to our Privacy Policy and applicable law.
10. Intellectual Property
The Transports24.com name, logo, website design, software, text, graphics, trademarks and other platform materials may be protected by intellectual-property laws.Unless permitted by law or expressly authorized by Transports24.com, users may not:Copy or reproduce platform content.Modify or redistribute our materials.Use our trademarks without permission.Reverse engineer or attempt to reproduce platform technology.Use automated systems to scrape or collect platform information without authorization.
11. Third-Party Services
Transports24.com may provide links, integrations or access to third-party websites, payment providers, applications or services.Third-party services may have their own terms and privacy policies. Transports24.com is not responsible for third-party services that are outside our control.
12. Platform Availability
We aim to keep Transports24.com available and functional, but we do not guarantee uninterrupted or error-free access.The platform may occasionally be unavailable because of:MaintenanceTechnical problemsSoftware updatesNetwork interruptionsSecurity incidentsEvents beyond our reasonable control
13. No Guarantee of Transport Transactions
Transports24.com provides an online platform to facilitate connections and transport-related activities.Unless expressly stated otherwise, Transports24.com is not the carrier, transporter, owner of the goods or contracting party in transactions between users.Users are responsible for verifying the identity, credentials, pricing, terms and capabilities of other parties before entering into agreements.
14. Limitation of Liability
To the extent permitted by applicable law, Transports24.com shall not be responsible for losses arising from:Actions or omissions of users or third-party service providers.Delays, cancellations or failures by transport providers.Loss or damage to goods caused by third parties.Incorrect information submitted by users.Unauthorized use of user accounts.Temporary website or service interruptions.Events beyond our reasonable control.Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
15. Indemnification
To the extent permitted by applicable law, users agree to indemnify and hold Transports24.com and its relevant personnel harmless from claims, losses, damages, liabilities and expenses arising from:Violation of these Terms.Misuse of the platform.Unlawful activities.User-provided content or information.Violation of third-party rights.Transactions or disputes between users.
16. Account Suspension or Termination
Transports24.com may suspend, restrict or terminate an account where reasonably necessary, including where a user:Violates these Terms.Provides fraudulent information.Misuses the platform.Engages in illegal activity.Creates a security or operational risk.Violates applicable law.Users may also request account closure subject to applicable requirements.
17. Privacy
Your use of Transports24.com is also subject to our Privacy Policy, which explains how personal information may be collected, used, stored and protected.
18. Disputes
Users should first attempt to resolve transport or service-related disputes directly with the relevant party.Where a dispute involves Transports24.com, users should contact our support team so that the matter can be reviewed.Any formal dispute will be handled in accordance with applicable laws and the jurisdiction specified by the applicable agreement or governing law.
19. Changes to These Terms
We may update these Terms & Conditions from time to time.Changes will become effective when the updated terms are published on Transports24.com, unless otherwise stated.Continued use of the platform after changes are published constitutes acceptance of the updated terms, subject to applicable law.
20. Contact Us
For questions, complaints or assistance regarding these Terms & Conditions, please contact Transports24.com through the official Support/Contact Us section of our website.
Transports24.com
India’s Largest Online Transport PlatformConnect • Transport • Grow
