Privacy Policy

Last Updated: August 19, 2026Welcome to Transports24.com, an online transport and logistics platform serving users across India. We respect your privacy and are committed to protecting the personal information you provide while using our website, services and platform.This Privacy Policy explains what information we may collect, how we use it, how we protect it and the choices available to you.

1. Information We Collect

Depending on how you use Transports24.com, we may collect information such as:Name and business/organization nameMobile number and email addressAccount registration and login informationAddress, city, state and other location informationTransport, vehicle and logistics-related informationPickup and delivery detailsEnquiries, listings and service requestsPayment or transaction-related information, where applicableInformation you provide when contacting customer supportDevice, browser, IP address and website usage informationCookies and similar technologiesWe only seek information that is reasonably necessary for providing, improving and securing our services.

2. How We Use Your Information

We may use collected information to:Create and manage your accountProvide transport and logistics servicesConnect customers with transporters and service providersProcess enquiries and service requestsCommunicate with you about our servicesProvide customer and technical supportImprove website functionality and user experiencePrevent fraud, misuse and unauthorized activityMaintain platform securityComply with applicable legal and regulatory requirementsSend service-related communicationsProvide promotional communications where permitted by law and your preferences

3. Sharing of Information

Transports24.com does not sell or rent your personal information for money.We may share relevant information when reasonably necessary with:Transporters and logistics service providersCustomers or business users involved in a transport requestTechnology and hosting service providersPayment and transaction service providersCustomer-support providersProfessional advisers or authorized service partnersGovernment authorities or law-enforcement agencies when legally requiredWe aim to share only information that is necessary for the relevant purpose.

4. Transport & Business Information

If you create a transporter profile, vehicle listing, business profile or other public listing, some information may be visible to other users of the platform.Please avoid publishing sensitive personal information that you do not want to make publicly available.

5. Cookies

Transports24.com may use cookies and similar technologies to:Keep users signed inRemember preferencesUnderstand website usageImprove website performanceEnhance securityAnalyze traffic and platform activityYou may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.However, no internet-based system can be guaranteed to be completely secure. Users should also take reasonable steps to protect their account credentials and devices.Never share your password, OTP, PIN or other confidential security information with anyone claiming to represent Transports24.com unless you have independently verified the request.

7. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud and comply with applicable legal obligations.When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable law.

8. Third-Party Services & Links

Our platform may contain links to third-party websites, applications or services.Transports24.com is not responsible for the privacy practices, content or security of third-party services. We recommend reviewing the privacy policies of any third-party website or service before providing personal information.

9. Children’s Privacy

Transports24.com is intended for users who are legally able to use our services. We do not knowingly seek to collect personal information from children in violation of applicable law.If you believe that a child has provided personal information to us, please contact our support team.

10. Your Privacy Choices

Subject to applicable law, you may have rights to:Request access to certain personal informationRequest correction of inaccurate informationRequest deletion of information where legally applicableWithdraw consent where processing is based on consentOpt out of certain promotional communicationsRaise a privacy-related complaint or concernRequests may be subject to identity verification and applicable legal requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.The updated version will be published on Transports24.com with the revised “Last Updated” date.

12. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact Transports24.com through the official Support/Contact Us section of our website.

Transports24.com

India’s Largest Online Transport PlatformConnect • Transport • Grow